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Installing CREO issues

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  • cageorge
    replied
    The license key needs to match the version of Creo being installed. Once you have registered and have a login, Creo 5.0 is available from the same download link referenced in the 2.0 instructions listed above.

    Don't forget to clear out previous licenses before installation. It isn't mentioned in the 2.0 instructions but it is mentioned in the 4.0 instructions. Basically just delete (move) any files in
    C:\ProgramData\PTC\Licensing

    For Creo 5.0 use license key: BE500806EDSTUDENTEDK12

    I found this key searching thru the PTC help forums and it worked for me installing file version MED-100WIN-CD-420_5-0-0-0_Win64

    If you still have issues, I agree that PTC academic support staff is a useful resource for resolving installation issues.

    Leave a comment:


  • fauxc48
    replied
    I uninstalled the software and reinstalled using the code above and I got the same error.

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  • fauxc48
    replied
    Dakota Samuel, where do you enter this information? Maybe I need to uninstall the software because I only get the message.

    Leave a comment:


  • Kirby
    replied
    We are right there with you. You might as well go ahead and submit a support request for the academeic. We've been at it for days and we would not be where we are without their help. Still not there though.

    Leave a comment:


  • DakotaSamuel
    replied
    Did you complete the "Licence Identification" step of the installation process?

    From the installation instructions:
    • In the Simple License Entry product code field, enter the product code BK390206EDSTUDENTEDK12 and then click Install Licensing.
      • Enter your PTC username (your email address) and password.
      • Click Login.

    Leave a comment:


  • fauxc48
    started a topic Installing CREO issues

    Installing CREO issues

    I created an account on PTC and I downloaded the Creo software. When I open the Creo Parametric, I get a message that states: License request failed for feature. When I click on Ok, the program closes.
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