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Can't open saved PtC Creo files

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  • Can't open saved PtC Creo files

    My student made two files in ptc creo and saved them to the desktop of his laptop during our meetings. He opens the files and nothing is there. We then tried a flashdrive to save the files. Nothing is there. this is on creo parametrics. All of his images are gone.

    How do you open a saved file/waved work and open it up to complete it. We have searched the internet and are stumped.

    Thanks
    Coach of 9500

  • #2
    Yes, that is indeed strange. Just to troubleshoot this, if you:

    -Open up Creo Parametric and create a new file




    -Create an extrusion





    -Save it





    -Close Parametric, reopen it, and open the file


    Nothing shows up?
    When you open the file is there anything in the model tree in the left sidebar?



    -DakotaSamuel

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    • #3
      It does not work to try to double-click a Creo versioned file (prt.#) and have it open in Creo. What you need to do is open Creo, go to the "Open" option, and select your part.

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      • #4
        That is indeed strange... Are you still having problems? Did you save it in a file on the desktop? Please email me at [email protected] and I can troubleshoot it with you...

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        • #5
          We're having the SAME PROBLEM. It says that items "failed to regenerate". And We go to regenerate them and it says "some items were not regenerated" and nothing is showing up! Did you ever figure it out???
          Thanks!!!
          'Lectric Legends, 8417
          Kentucky

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          • #6
            Are you trying to open a part or an assembly? If you are trying to open an assembly and some of the parts are not located in the same folder you will get something that looks like this:


            If this is the case you will need to right click on one of the red parts and choose retrieve missing component.

            If this isn't the case, what does the info area at the bottom of the screen say? It might give you an idea of what the issue is.

            -DakotaSamuel

            Comment


            • #7
              Originally posted by DakotaSamuel View Post
              Are you trying to open a part or an assembly? If you are trying to open an assembly and some of the parts are not located in the same folder you will get something that looks like this:


              If this is the case you will need to right click on one of the red parts and choose retrieve missing component.

              If this isn't the case, what does the info area at the bottom of the screen say? It might give you an idea of what the issue is.

              -DakotaSamuel



              Thank you for answering so quickly!
              What you explained is exactly our problem. However, when we go to retrieve the missing components, they won't open and we can't find them even though we know exactly where they are :/ Do you have any suggestions for this dilemma?

              We greatly appreciate your help

              Sincerely,
              The 'Lectric Legends, 8417
              Kentucky

              Comment


              • #8
                Originally posted by miss pretzel View Post
                Thank you for answering so quickly!
                What you explained is exactly our problem. However, when we go to retrieve the missing components, they won't open and we can't find them even though we know exactly where they are :/ Do you have any suggestions for this dilemma?

                We greatly appreciate your help

                Sincerely,
                The 'Lectric Legends, 8417
                Kentucky



                We figured it out! There were added asterisks in the file names We deleted those and the file showed up and opened just fine in exactly the place we had set it

                Thank you so much for your help!
                'Lectric Legends, 8417
                Kentucky

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                • #9
                  You are welcome! Glad to hear you got it figure out.


                  -DakotaSamuel

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