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  • JoAnn
    replied
    Originally posted by natdis12551 View Post

    Thank you, but our team Coach 1 just left the team, leaving us with our two other coaches, but the Coach 1 email was set up with him when he left. Is there any way that the credentials could be sent to our team G-Mail, which is [email protected]?
    I'm so sorry I've only just seen this now. We can't reset the email to someone who isn't the Lead Coach/Mentor 1. If the person assigned to that role has left the team, your team really needs to have someone else assigned to that role. This is also who we send team blast emails to, and if you have the opportunity to advance to World, this is the email we would send an invitation to. It's super important to keep that info up to date.

    I'm very sorry about the long delay on this response.

    JoAnn

    Leave a comment:


  • JoAnn
    replied
    Originally posted by janetdlopez View Post
    I am the Lead Coach for our team and am unable to post in Game Rules sub-forum. We need clarification about a rule. Can you help?
    Hi Janet,

    I have someone from my team checking your forum access. To post to the Game Q&A you need to use an account that we assign to you. You should see an email today from the forum with a link to follow to reset your password.

    I'm sorry about the inconvenience!

    JoAnn

    Leave a comment:


  • janetdlopez
    replied
    I am the Lead Coach for our team and am unable to post in Game Rules sub-forum. We need clarification about a rule. Can you help?

    Leave a comment:


  • natdis12551
    replied
    Originally posted by JoAnn View Post

    Hello natdis 12551, I checked the credentials for user ID FTC12551, and they seem to be set up correctly, so I sent an email from the forum to the Lead Coach/Mentor 1 for your team so he could reset his password. Please let me know if you can't access the forum using that account.

    Sorry for the inconvenience!

    JoAnn
    Thank you, but our team Coach 1 just left the team, leaving us with our two other coaches, but the Coach 1 email was set up with him when he left. Is there any way that the credentials could be sent to our team G-Mail, which is [email protected]?

    Leave a comment:


  • JoAnn
    replied
    Originally posted by natdis12551 View Post
    We are trying to post a question in the robot inspection and build forum and it won't let us. Can you help? We are Team 12551. Any help would be greatly appreciated. Thank you!!


    Hello natdis 12551, I checked the credentials for user ID FTC12551, and they seem to be set up correctly, so I sent an email from the forum to the Lead Coach/Mentor 1 for your team so he could reset his password. Please let me know if you can't access the forum using that account.

    Sorry for the inconvenience!

    JoAnn

    Leave a comment:


  • natdis12551
    replied
    We are trying to post a question in the robot inspection and build forum and it won't let us. Can you help? We are Team 12551. Any help would be greatly appreciated. Thank you!!

    Leave a comment:


  • JoAnn
    replied
    Originally posted by that1pianoguy View Post
    I too am unable to post on the game forum, the "new topic" button simply does not show up and I need to ask an important question (for my team) on the game forum.


    Hello that1pianoguy,

    The Lead Coach/Mentor 1 for your team should be able to post in the Game Forum using the account that we assigned to your team. I've double checked the credentials and they appear to be fine.

    I'm sorry about the confusion, but I hope the clarification helps.

    JoAnn

    Leave a comment:


  • JoAnn
    replied
    Originally posted by Team5970 View Post
    I don't seem to be able to post in the game forum, just replies. Is this because the forum is not yet open for game rule clarifications? We checked our credentials a while ago and got them approved.

    Our questions: We want to roll minerals into the depot. While they are still rolling, if we are grabbing another silver but our robot is not touching the rolling minerals, does that count as controlling more than 2 minerals, and would we get a penalty? When does controlling end? We cannot tell if we are violating <GS3>, and would like some clarification.

    Sincerely,
    The Ambassadors 5970


    Hello Team 5970,

    I've checked your forum credentials and they seem to be set up correctly. I have sent a password reminder to the lead coach/mentor 1 for your team so she can reset her password and log in to post questions. You won't be able to post to the Game Forum with your Team5970 account. You'll need to use the FTC5970 account that was created by FIRST on behalf of your team.

    I'm sorry about the confusion, but I hope this clarification helps.

    Thanks,

    JoAnn

    Leave a comment:


  • that1pianoguy
    replied
    I too am unable to post on the game forum, the "new topic" button simply does not show up and I need to ask an important question (for my team) on the game forum.

    Leave a comment:


  • Team5970
    replied
    I don't seem to be able to post in the game forum, just replies. Is this because the forum is not yet open for game rule clarifications? We checked our credentials a while ago and got them approved.

    Our questions: We want to roll minerals into the depot. While they are still rolling, if we are grabbing another silver but our robot is not touching the rolling minerals, does that count as controlling more than 2 minerals, and would we get a penalty? When does controlling end? We cannot tell if we are violating <GS3>, and would like some clarification.

    Sincerely,
    The Ambassadors 5970

    Leave a comment:


  • RedfishRobotics
    replied
    Originally posted by FTC12676 View Post
    I posted one question today and it says Unapproved. What does Unapproved means?
    We believe all questions show "Unapproved" until either answered or moved to the duplicate questions area.

    Leave a comment:


  • FTC12676
    replied
    I posted one question today and it says Unapproved. What does Unapproved means?

    Leave a comment:


  • RedfishRobotics
    replied
    It looks like some categories are open and others aren't. We were able to post a question this morning, however, from past experience the public can't actually see your questions until they are approved/answered.

    Good luck this season!

    Leave a comment:


  • FTC9819
    started a topic Q&A open?

    Q&A open?

    Just wondering if the Q&A is open yet or not.... I think i have the right log in but cannot see anything posted. I know they were waiting a week or two...anxious to get this going!!!!
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